diff --git a/resume.json b/resume.json index eb263e5..0cc2398 100644 --- a/resume.json +++ b/resume.json @@ -41,38 +41,162 @@ ], "work_history": [ { - "from": "placeholder", - "to": "present", - "position": "Medicare Tier 2 CSR" + "from": "October 2025", + "to": "Present", + "position": "Medicare Tier 2 CSR", + "responsibilities": [ + "Administer advanced intake of Fraud, Waste, and Abuse reports and HICS escalations for the 1-800-MEDICARE program.", + "Process complex disenrollments and submit formal escalations for beneficiary mismarketing or misrepresentation to facilitate retroactive plan changes.", + "Resolve questons about denied claims, pharmacy DME issues, and eligibility disputes by navigating Medicare Part A/B/D regulations." + ] }, { - "from": "placeholder", - "to": "placeholder", - "position": "Medicare Claims CSR" + "from": "March 2025", + "to": "September 2025", + "position": "Medicare Claims CSR", + "responsibilities": [ + "Guided beneficiaries through the 5 step appeal process for denied hospital and medical claims.", + "Coordinated with pharmacies to resolve claims for Continuous Glucose Monitors (CGMs) and diabetic supplies, ensuring proper benefit application." + ] }, { "from": "August 27th 2023", "to": "December 24th 2023", "position": "Dual Nesting CSR", - "company": "Maximus", - "city": "Lynn Haven", - "state": "FL" + "responsibilities": [ + "Instructed new agents on navigation of program resources and resolution workflows for the Federal Marketplace and 1-800-MEDICARE.", + "Assisted with proper call-handling techniques, and Internal Support Group (ISG) escalation protocols.", + "Delivered real-time performance coaching and motivational support to ensure representatives met quality assurance and production metrics." + ] }, { "from": "December 11th 2022", "to": "", - "position": "Dual CSR", - "company": "Maximus", - "city": "Lynn Haven", - "state": "FL" + "position": "Dual Marketplace/Medicare CSR", + "responsibilities": [ + "Maintained cross-functional proficiency in both Medicare and Marketplace regulations to verify eligibility and enrollments across complex CMS databases.", + "Answered complex billing questions regarding Medicare premiums and processed enrollments for Medicare Advantage and Medigap policies." + ] }, { "from": "August 29th 2022", "to": "December 10 2022", "position": "Marketplace I CSR", - "company": "Maximus", - "city": "Lynn Haven", - "state": "FL" + "responsibilities": [ + "Facilitated the completion of Federal Marketplace applications, assessed eligibility for Premium Tax Credits (PTC), and assisted with plan selection.", + "Identified and reported potential Marketplace fraud while documenting interactions." + ] } - ] + ], + "technical_projects": [ + { + "name": "Neural Logic Lab (Capstone)", + "technologies": [ + "C++20", + "Python", + "Node.js", + "Svelte 5", + "TypeScript", + "FastAPI", + "WebSockets", + "LLVM", + "SQLAlchemy" + ], + "summary": "A high-performance research environment designed to transpile Python-based logic into high-density bytecode (Hexascript) for LLM training and data extraction.", + "features": [ + "Architected a modular 5-pass compiler and custom Virtual Machine for code transformation and SSA reduction.", + "Engineered a reactive Svelte 5 dashboard featuring real-time WebSocket telemetry for TPS and latency metrics.", + "Implemented side-by-side inference visualization and dynamic manifest synchronization via C++ binary capabilities.", + "Utilized JSONB and surgical JSON patching for persistent UI state and themed dashboard management." + ] + }, + { + "name": "Modular Pipeline Runner", + "technologies": ["Nix Flakes", "Python", "Bash", "Git"], + "summary": "An automated build and test orchestration engine designed to systematize cross-language execution environments.", + "features": [ + "Orchestrated concurrent build/test cycles for C++, Python, and Svelte codebases using Nix for reproducible environment isolation.", + "Integrated automated fuzzing and boundary condition validation to identify memory overflows and malformed inputs." + ] + }, + { + "name": "Lisp-Style Interpreter", + "technologies": ["C", "AST Manipulation", "Recursive Descent Parsing"], + "summary": "A lightweight, deterministic state engine and internal DSL developed to explore language design and memory management." + } + ], + "skills": { + "languages": [ + "C++", + "C", + "Python", + "HTML", + "CSS", + "JavaScript", + "TypeScript", + "Bash", + "Nix", + "SQL", + "Haskell", + "PHP", + "Lua", + "Git", + "SSH", + "TOML" + ], + "tools": [ + "git", + "yarn", + "npm", + "tmux", + "zsh", + "fish", + "corepack", + "storybook", + "cmake", + "ninja", + "ollama", + "Uvicorn", + "Helm" + ], + "frameworks": [ + "Svelte", + "React", + "Prompt Toolkit", + "Sequelize", + "SQLAlchemy", + "Knex.js", + "pypind11", + "FastApi", + "Pydantic", + "Zod", + "Node.js" + ], + "operating_systems": [ + "NixOS (Primary)", + "Arch Linux", + "Debian", + "Fedora", + "Windows 10", + "Windows 11" + ], + "infrastructure_and_admin": [ + "Kerberos", + "LDAP", + "SSSD", + "Raspberry Pi Hosting", + "Docker", + "Kubernetes", + "NGINX", + "Tailscale", + "Jenkins" + ], + "methodologies": [ + "Test-Driven Development (TDD)", + "Automated Fuzzing", + "5-Pass Compiler Design", + "Systematic Debugging", + "Atomic Deployment" + ] + } }